Supa Soca Frequently Asked Questions
Have A Question About Supa Soca?
Here We List A Few Answers to Some of Our Frequently Asked Questions.
EVENT FAQ
When Is Supa Soca?
Sunday, May 24th, 2020 – 6pm to 12AM
Where Is Supa Soca?
Georgia Freight Depot
65 Martin Luther King, Jr., Drive, S.E.
Atlanta, Georgia 30334
What Are The Directions to Georgia Freight Depot?
Northbound on I-75/85:
• Exit at Central Avenue/Fulton St.
• At the split, fork right towards Fulton St.
• Take a right at first light at the end of the ramp, onto Fulton St.
• Take a left at next light, onto Capitol Avenue
• Take a left onto MLK, Jr. Drive, pass the Capitol on your left
• Go through intersection with Washington Street/Courtland Street
• The Georgia Freight Depot is a long brick building on the right between
Washington St./Courtland St. & Central Ave., next to Underground
• The Freight Room is located inside the front door, to the right
Southbound on I-75-85:
• Exit at Martin Luther King, Jr. Drive/State Capitol
• Go straight through three lights, pass the Capitol on your left
• Go through intersection with Washington Street/Courtland Street
• The Georgia Freight Depot is a long brick building on the right between
Washington St./Courtland St. & Central Ave., next to Underground
• The Freight Room is located inside the front door, to the right
Where Is Parking In Relation to Georgia Freight Depot?
There are numerous places around Georgia Freight Depot that offers parking solutions.
There is additional self-serve parking at:
Underground Atlanta
What Is The Age Limit for Supa Soca?
Supa Soca is a 21 and older event. Valid IDs are required for entrance. We accept any form of government and military issued IDs including driver’s license, ID cards and passports.
What Items Are Not Allowed at Supa Soca?
- No dogs
- No glass
- No coolers
- No outside alcohol
- No outside food and drink
- No pets
- No illegal drugs
- No fireworks
No unlicensed vending of any kind - No weapons
- No chairs
- No professional photography or video equipment
- No selfie sticks, GoPros or drones
- No laser pointers
- No eyedrops
- No phone cords
- No flats
Will I Be Searched Upon Entry?
Yes, Supa Soca security will search all persons and bags prior to entry. Please review the prohibited items list if you aren’t sure whether or not you can bring something.
TICKET FAQ
How Do I Purchase Tickets?
Tickets for Supa Soca can be purchased online and in limited authorized ticket locations.
Online Tickets can be purchased HERE.
I Ordered Tickets Online How Will I Receive My Ticket Order Confirmation?
Once your purchase is complete, you will receive an order confirmation email from TicketBud on behalf of Team Trends, producer of the event.
IMPORTANT: If you do not see your order confirmation in your inbox, make sure to check your junk/spam folder. If you still do not see your order confirmation, click here to access the TicketBud help center http://help.ticketbud.com/hc/en-us
If you are having any other technical ticketing-related issues with your order, click here to contact us.
By purchasing tickets for Supa Soca you accept all terms and conditions.
I Purchased a 6-pack Group Ticket, How Do I Get My Individual Tickets?
Once you purchase a group ticket our system automatically generates 1 printable/ scan-able ticket. Please Note your additional tickets will come in a separate email. We will email your additional tickets by May 17th, 2020. Your original ticket/email purchase confirmation will count as 1 ticket and we will email the additional 5 tickets in your group package.
You should now have a total of 6 printable/scan-able tickets (Original email plus the additional sent in email week of May 17th) Note: All tickets can be scanned 1 time only, so please keep track of your tickets.
What's The Difference Between The Different Ticket Types?
What Do I Get With the Purchase of Different Type of Tickets?
General Admission – This is a general admission ticket. Please follow signs to general admission entrance.
General Admission Group Ticket – This is a general admission ticket at a group discounted rate. Individual tickets are provided. See question on group ticket purchase above. Please follow signs to general admission entrance.
General Admission Skip Line – This is a general admission ticket, but you can avoid the general admission line for express entry with this ticket.
VIP Admission Individual Ticket – This is a VIP admission ticket for standing area of VIP section. It gives you VIP express entrance and allows you access to the VIP lounge and VIP bar area. This individual ticket is not VIP section with bottle service. VIP sections with bottle can be purchased separately. Please follow signs to VIP entrance.
VIP Section Ticket – This is a VIP group package that includes entry for 10, 2 premium bottles and a designated VIP area with seating. It also gives you access to the VIP lounge, VIP bar and includes bottle services.
I Can't Find or Print My Tickets.
Click here for step by step instructions on retrieving your tickets from TicketBud
http://help.ticketbud.com/hc/en-us/articles/216106128-I-Can-t-Find-or-Print-My-Tickets
I Bought A Ticket But Can No Longer Attend – Can I Get A Refund?
No. All ticket sales are final.
I Purchased My Ticket and Never Received a Confirmation Email, What Do I Do?
If you do not see your order confirmation in your inbox, make sure to check your junk/spam folder. If you still do not see your order confirmation, click here to access the TicketBud help center http://help.ticketbud.com/hc/en-us
If neither of these solutions work we find that the problem is usually the wrong email address was entered when you purchased your ticket. We can find the ticket for you.
Please email us at supasocaatl@gmail.com In subject line add: Cannot Find Ticket.
In body of email include:
– Your full name
– Phone number
– Email address that was used to purchase tickets (we will research the typo)
– Type and amount of tickets purchased.
– Date ticket was purchased (optional)
We will be happy to correct the email address on your order. Please allow up to 24-48 hours to research your ticket and reissue confirmation email.
Who Do I Contact About a Press Pass?
Contact supasocaatl@gmail.com
How Can My Company Become a Sponsor?
Contact supasocaatl@gmail.com
How Can I Become An Ambassador?
Contact supasocaatl@gmail.com
I Don’t See An Answer to My Question, Who Do I Contact?
Contact supasocaatl@gmail.com